Exact in-app activation steps
- Open Network Monitor.
- Click Upgrade or License.
- Choose Activate Clipboard or Import License.
No reinstall required.
Activation help
Unlock the Microsoft Store app without reinstalling.
The website sells access, not the installer. Install free from Microsoft Store, then unlock the same installed app with an activation token or imported .nmlicense file.
What appears after payment success
- Copy Activation Token
- Download License File
- Email License To Me
- Customer portal link for future recovery
Common recovery journeys
- New user on trial buys Pro and activates the app in under two minutes
- Returning customer requests a portal link and recovers activation in under 60 seconds
- Expired customer renews and regains access without reinstalling
- Team admin opens Manage Seats to assign a workstation activation
Billing and renewal states
- Renew Plan starts a new paid term and restores access to the same installed app
- Change Plan moves between Pro and Team checkout flows
- Cancel Renewal is only relevant when a future renewal is scheduled
- View Invoices opens the purchase record used for billing confirmation
Empty states and failure states
Portal has no purchase
Install the app free from Microsoft Store or start a new upgrade from pricing.
Token rejected
Open the portal, copy the token again, or download a fresh license file.
License file import failed
Email License To Me from success or portal, then import the newest file.
Portal link expired
Request a fresh portal email. Support email is fallback only.
Need a fallback?
Use Email License To Me from the purchase success page or customer portal first. If that still fails, support is available at james.grant@infosechcc.com.
Open Customer Portal